Request a refund

If you’ve built up credit on your account, you can request a refund.

If you are billed by direct debit, from time to time you might build up credit on your account. You can either keep this amount in your account to cover any excess usage or you can request for the credit to be refunded.

Refund request

To arrange a refund, please call us or complete the
form below.

Call us on

01481 724811